FREQUENTLY ASKED QUESTIONS

Standard shipping within Australia takes 3–7 business days. Express shipping is available at checkout for 1–2 business days.

Yes — complimentary standard shipping on all Australian orders over $100. For orders under $100, a flat rate of $8.95 applies.

Absolutely. Once your order is dispatched, you'll receive a confirmation email with a tracking number.

We accept returns within 30 days of delivery for items in their original, unworn condition with all tags attached. Sale items are final sale.

Email us at hello@cottonandsand.com.au with your order number and reason for return. We'll send you a prepaid return label within 1–2 business days.

Yes, exchanges are welcome within 30 days of delivery. We recommend placing a new order for the correct size and returning the original item for a refund.

All Cotton & Sand garments are made from 100% natural fibres — primarily GOTS-certified organic cotton and linen. We never use synthetic blends.

Wash in cold water on a gentle cycle with a mild, natural detergent. Lay flat to dry in the shade. Avoid tumble drying and direct sunlight.

Natural cotton may experience minor shrinkage (1–3%) on the first wash. We recommend washing in cold water to minimise any further shrinkage.